Travel Policy
Gray Day Flower Farm is based in Weiser, Idaho.
Local garden consultation pricing includes travel within 20 miles of Weiser. This may include nearby areas such as Payette, Fruitland, Ontario, and surrounding rural communities.
Locations outside the local service area may require a travel fee based on distance and drive time.
Boise-area consultations are offered as a separate package with travel already included. This includes Boise, Meridian, Eagle, Nampa, Caldwell, and nearby surrounding areas.
Virtual garden consultations are available for anyone outside the service area or for those who prefer a lower-cost option.
If you are unsure which service area applies to you, please contact me before purchasing.
Scheduling & Rescheduling Policy
After purchase, I will contact you to schedule your consultation.
Because garden consultations require reserved time, preparation, and possible travel planning, please provide at least 24 hours’ notice if you need to reschedule.
Consultations may be rescheduled due to severe weather, illness, unsafe travel conditions, or other unexpected circumstances.
If weather makes an on-site visit difficult, we may choose to reschedule or move the consultation to a virtual format.
Missed appointments or same-day cancellations may not be eligible for rescheduling or refund.
Refund Policy
Garden consultation purchases reserve time on my schedule and may include preparation, planning, and travel coordination.
Consultations are non-refundable once the appointment has been scheduled. However, they may be rescheduled when appropriate with at least 24 hours’ notice.
If you need to cancel before your appointment has been scheduled, please contact me as soon as possible.
If an in-person consultation needs to be transferred to a virtual consultation, the following policy applies:
More than 48 hours before the appointment:
A partial refund or shop credit may be offered at the discretion of Gray Day Flower Farm.
Within 48 hours of the appointment:
The consultation may be transferred to virtual, but no partial refund will be issued.
If Gray Day Flower Farm must move the appointment to virtual due to weather, illness, or unsafe travel conditions:
You may choose to reschedule the in-person visit or transfer to a virtual consultation. If transferred to virtual, any partial refund or credit will be handled case by case depending on preparation and travel already reserved.
This policy helps keep consultation pricing fair while honoring the time, planning, and travel involved.